Articles tagged with any of: customer loyalty & ITMS.
A bus route may be planned to take 40 minutes from one terminal to another. On paper, that sounds straightforward. The timetable is created, vehicles are assign...
A public transport network can appear to work perfectly on a normal day. Buses are running, metro trains are operating, depots are dispatching vehicles, and pas...
A bus can leave the depot exactly on time. The driver can follow the planned route. Traffic can even be moving normally. And yet, somewhere halfway through the...
Look at almost any large public transport network and you will find something interesting. Not every route is equally busy. Some routes carry passengers through...
Public transport has an interesting problem. When more people start using buses, trains, or metro services, the system can become more crowded and expensive to...
A bus breaks down. At first, it looks like a single vehicle has been taken out of service. It rarely ends there. Within minutes, the operations control room is...
Electric buses are changing public transport, but they are also changing how depots operate. With diesel buses, refuelling was usually the last task before the...
For decades, most traffic planning decisions in cities followed a familiar pattern. A road would become congested, traffic studies would be conducted, changes w...
When cities first brought AI into traffic systems, the thinking was quite practical. They needed better monitoring. Too many violations, too much dependency on...
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