The Customer Chasing Email Addon for CS-Cart is a very effective addon that targets online store owners and lowers cart abandonment rates with proper customer engagement through automated follow-ups and personalised emails. They help in regaining the chance of sales by reaching the customers who have deserted cart items through carefully timed reminder emails that will be customized. The primary functionalities and benefits of this addon are discussed below:
Key Features
Automated Cart Recovery Emails
- This addon sends a series of automated emails to customers who abandoned their shopping carts. The follow-ups can be multiple, and each is customisable in terms of both timing and content to encourage cart recovery. The follow-up emails will self-cancel once the customer makes his or her purchase.
Customizable Email Templates and Content
- Store owner can create templates, language variables, and placeholders for emails. Every email seems personalised and relevant. Owner can add product images, request reviews, and special offers or discounts based on the cart contents.
Promo Code Integration
- Having reminder emails, the promo codes can now be forwarded to the customers to come back and make purchase. Various codes or offers can now be set for each email in a sequence, thus adding flexibility in promoting the product.
Enhanced Cart Restoration
- When a customer clicks on a link sent through email, the addon restores all the items saved in their cart even when accessed from another browser or device.Therefore, this is how an experience is created for customers who have left their carts on one device but would want to complete their purchase on another.
