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Push notifications serve as a real-time, direct way to engage with customers who visit your OpenCart store. By integrating OneSignal, a widely used push notification service, you can send personalized messages directly to customers’ devices (desktop or mobile) even if they are not currently browsing your site.
Key Features
- User Subscription Prompt:
- The moment users reach the OpenCart store, a pop-up will automatically appear asking whether they would like to subscribe for future notifications.
- When users confirm opting in, they form part of the subscribers' list, and hence you can send them further notifications later.
- The process of subscribing is so simple and non-intrusive and does not ask users for their contact details, such as email and phone numbers.
- Automated and Scheduled Notifications:
- Automated notifications are set when a specific action or events (e.g., item added to cart, product viewed, or abandoned cart).
- Notifications can be programmed for upcoming sales, product launches, special offers, etc.
- You can change notifications to particular segments based on user behaviour for better engagement.
- Real-Time Inventory and Price Alerts:
- Notify the user about changes in inventory, such as "restocked" items and price drops of previously viewed or wishlisted products.
- This real-time alert feature helps drive sales, especially if customers were waiting for price drops or out-of-stock items.
- Abandoned Cart Reminders:
- If users add items to their cart but don’t complete the purchase, push notifications can remind them, potentially recovering lost sales.
- You can add limited-time offers or discounts to these reminders to encourage the purchase.
- Location-Based Notifications:
- Send location-specific promotions, such as region-specific offers and local store events, to different users in different regions.
- This makes the notifications more relevant and timely.
- Advanced Segmentation and Targeting:
- OneSignal offers robust segmentation options, allowing you to send notifications based on user behavior, demographics, and device type.
- Segmentation can increase the likelihood of user engagement since messages are tailored to individual preferences and actions.
- Personalised Content and Rich Media Support:
- Customise messages with the user’s name, product preferences, or last viewed item.
- The use of images, emojis, and a call-to-action button will make the message more interesting in order to lead to action swiftly.
- Analytics and Performance Tracking:
- OneSignal provides the analytics of every notification for the performance and open rates, click-through rates, and conversion rate.
- Use these insights for better optimisations in future notifications. Reach targeted segments with relevant content with these analytics.
Benefits of OneSignal Push Notifications for OpenCart
- Increased Customer Engagement:
- Push notifications make customers aware of new arrivals, discounts, or events in the store and keep coming back to the store.
- Personalised notification is the gateway to an enhanced user experience and also increases conversion.
- Higher Conversion Rates:
- Abandoned cart reminders, restock reminders, or special discount reminders help bring about conversions.
- Upselling or cross-selling through notifications. Send related items to a customer's phone based on what they browsed or bought.
- Better Retention and Loyalty:
- Customers can be brought back regularly, thus enhancing loyalty by means of consistent engagement using push notifications.
- Keeping a customer updated on exclusive deals, rewards, and promotions adds to an individual's feeling of exclusivity while cementing the relationship between customers and business.
- Cost-Effective Marketing Tool:
- Push notifications are cheaper than typical marketing channels such as email or SMS because, for example, they do not require contact information from a user and are not blocked by spam filters.
- You can implement the push notification strategy at a reasonable price using OneSignal's free or premium plans.
- Real-Time Communication:
- Push notifications are direct, reaching users in time. Therefore, it is a wonderful channel to send timely information.
- This direct access is useful for flash sales, limited-time offers, or urgent product releases.
- Enhanced Analytics and Data-Driven Decision-Making:
- Analytics provided by OneSignal help to understand user engagement better and make decisions on the best strategies.
- Real-time data helps test various types of notifications, refine targeting, and experiment with different call-to-actions for optimised performance.
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